Technical support

Technical support may be acquired by e-mail. Please refer to the documentation of the software first, before you contact the technical support:

If you still have questions, do not hesitate to contact us. Please include the following information in your message:

Program title and version
Windows version, including all Service Packs
Hardware information: CPU, memory
Detailed description of your problem, i.e. what exactly we should do to get the same error message or problem. You can also attach screenshot (in GIF, PNG or JPG formats only, please!) to your letter
Any other information, which may be useful in solving this problem.